Privacy Policy
Last updated: June 7, 2026
1. Who we are
ProRank ("we", "us", "our") is an AI automation agency based in Mumbai, India. We provide AI-powered review management, WhatsApp customer engagement, and local SEO services for businesses. Our website is prorank.in.
2. Information we collect
We collect the following information when you interact with us:
- Contact information: Name, email address, phone number, business name — when you contact us or sign up for our services.
- Business data: Google Business Profile data, WhatsApp conversation logs, review data — as part of our service delivery.
- Usage data: Pages visited, time on site, browser type — collected automatically through analytics.
3. How we use your information
- To provide and improve our AI automation services
- To communicate with you about your account and services
- To send you relevant updates and reports
- To analyse usage patterns and improve our website
4. Data sharing
We do not sell your personal information. We may share data with:
- Service providers: Cloud hosting, analytics, and AI processing services that help us deliver our product.
- Legal requirements: When required by law or to protect our rights.
5. Data security
We use industry-standard encryption and security practices to protect your data. All data in transit uses TLS encryption. Access to client data is restricted to authorised team members only.
6. Data retention
We retain your data for as long as your account is active. Upon cancellation, we export all your data to you and delete it from our systems within 30 days.
7. Your rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a standard format
8. Contact us
For privacy-related enquiries, email us at founder@prorank.in.